The Restaurant and hospitality industry is one of the biggest out there with over $550 billion dollars in revenue worldwide. As the industry is getting competitive than ever before, good amount of care is to be taken for managing resources and keeping customers happy.If you run a restaurant or hospitality business, then there are a lot of ways to automate and track the work done in your business so that you can keep your customers happy and at the same time keep the management of your business top notch.To help you in choosing the best software to help automate your business and its working, today we bring you the review of “HotSchedules”, which is one of the best software for the hospitality industry.
What is HotSchedules
The tagline of HotSchedules says “Serving Those Who Serve Others”. Very aptly, HotSchedules is an online-based management tool that features a set of applications that are POS-integrated and are based on the cloud for restaurants and hospitality establishments allowing such businesses to manage the resources, inventory, and workforce.
HotSchedules was a startup founded by two restaurant employees Ray Pawlikoski and David Cantu and began its journey about 20 years ago. Today, HotSchedules has a huge base of more than 2,800,000 customers in over 160,000 locations spread across 56 different countries.
Features of HotSchedules
The HotSchedules platform serves all hospitality related industries like restaurants, recreation and entertainment, retail, and personal services.
As the name “HotSchedules” suggests, the platform began as an online-based tool for restaurant owners to schedule their tasks, workforce, etc. Years have passed and even today HotSchedules has the highest number of downloads for a scheduling application in the Apple iTunes Store.
Using the scheduling tool provided by HotSchedules, restaurant managers can create schedules more accurately and speed up the process of creating and managing schedules by about 75% as there are preset templates for scheduling to choose from making the process of creating schedules easier and simpler. If you need custom entries, then the drag and drop feature available within HotSchedules makes sure that you can add any number of fields you want without having to face any hassles. The application also allows managers to track, view, and respond to time-off and shift swap requests from employees. Another great and unique feature of HotSchedules is that it offers weather forecast for managers so that they can predict the future and assign tasks and work schedules to their employees according to the upcoming weather forecast.
Not just managers, but the tool is also very helpful for restaurant employees also as they can access their work schedules anytime they want. Apart from that, employees can also communicate with their managers and co-workers. The employees can let their managers know in advance and get permissions in case they need a leave from work and can also let their employers know about any unforeseen events or sudden issues that may occur.
Another great functionality offered by the HotSchedules platform is the ability to track the work hours of employees and manage their payroll. The application can sync with the POS software of your business to track the punch-in and punch-out time of employees. These data help in efficiently and accurately calculating the pay of each employee and employees can also view their own work-related data such as punch-in and punch-out times, overtime data, and more.
Managers can get real-time notifications if employees are late for work or if they take breaks during work hours. Moreover, the tool can also help reduce issues such as buddy-punching as the IP address of the device used to punch-in is also tracked by the application.
Another great feature of HotSchedules is that it helps in training and development of your existing workforce and new staffs as well. The “HotSchedules Train” is an e-learning tool within the platform and is powered by Schoox. The platform allows restaurant owners to train their employees easily and efficiently. Restaurant owners can create their own training material by using videos, online content, files etc. and if the material is good enough, it can also be converted to an online course to help other restaurant owners train their employees easily and quickly. Otherwise, restaurant owners can also choose from the 20 different training videos provided by InnovaLearn for free. Employees can also be rewarded with online certificates and badges for their good performance.
This type of training is very helpful for employees as well, because they can choose from different formats of training like video and documentation and can also take tests to access themselves.
Apart from offering an online browser platform that can be accessed from any device, HotSchedules also provides mobile applications for both Android and iOS.
HotSchedules is one of the best restaurant management tools out there and its wide customer base spread throughout the world is indeed a testimony for the same.
If you wish to get a demo of the HotSchedules online platform before making a purchase, then there is a HotSchedules demo version that you can check out. Below is how you can get your hands on the demo version of HotSchedules.
- First of all, load the HotSchedules Demo webpage on your web browser by clicking here.
- Fill the details under the heading “Get A Demo” to get started with your HotSchedules demo.
- The details that are to be entered include your first and last name, email address, phone number, and company name.
- After entering the company name, click on the drop-down box below. If you are a franchisee then select “Yes”, otherwise select “No”.
- After entering all the necessary details, click on the “Get Started” button to proceed using your free HotSchedules Demo version.
Talking about the plans and pricing of the HotSchedules platform, there are no predefined plans or pricing for the platform. The pricing of the services offered by HotSchedules depends on a variety of factors.
In order to get details about pricing, HotSchedules will first have a Product Specialist to get in contact with you in order to understand your requirements. Once the Product Specialist understands what is required for your business, then they will provide you with a pricing quote for the HotSchedules services.
There are two ways to get in touch with a HotSchedules Product Specialist:
- You can send a mail to the HotSchedules Sales and Inquiries section by addressing your mail to firstname.lastname@example.org. Once you send the HotSchedules Sales and Inquiries team a mail, then a HotSchedules Product Specialist will get in touch with you soon via mail to discuss more about your requirements in order to quote you a price for availing the services offered by HotSchedules.
- You can also give a call to 877-741-9610 to directly have a phone call conversation with the Sales and Inquiries team and get in touch with a HotSchedules Product Specialist.
After you have made the purchase, then you can access all the features and functionalities of the HotSchedules platform by performing the HotSchedules login. The HotSchedules login will also allow you to create user accounts for your employees and can ask them to join your workforce within the HotSchedules platform as well.
how to perform the HotSchedules login easily
- Launch the HotSchedules login page on your web browser by clicking here.
- Once the webpage loads, you will be asked to enter the username and password. Enter the same username and password that you used while creating your HotSchedules account.
- After entering the username and password, click on the “Log In” button to log in to your HotSchedules account.
However, in case you forgot your HotSchedules username or password, then follow the below steps to get back the access to your account.
- Click here to launch the HotSchedules login page on your web browser.
- Now, below the “Log In” button, you will see a message that says “Forgot Username or Password”.
- Click on “Username” or “Password” depending on whether you forgot your username or password.
- If you click the “Username” option, then you will have to enter the email address used while creating the account. Alternatively, if you chose the “Password” option, then you will have to enter the username of your HotSchedules login account.
- After you entered the required details, a new automatically generated username or password will be sent to the email address that you used to register your HotSchedules login account. Using the new username or password, you can login to your HotSchedules account and can change the username or password later if required.
How to Create Welcome Sheet in HotSchedules?
Once you have successfully created a HotSchedules account and completed the HotSchedules login, the next step is to invite your existing employees to join your HotSchedules workforce. To invite your employees to join your HotSchedules workforce, you will have to create a “Welcome Sheet” which will contain the temporary account username and password for your employees.
Once your employees log in to HotSchedules using the credentials provided in the Welcome Sheet, they can then change their password and add personal information to their HotSchedules login account as well.
If you want to know in detail on how to create a welcome sheet in HotSchedules, below is the detailed guide on the same.
- First of all, click here to open the HotSchedules login page on your web browser.
- Enter your username and password to log in to your HotSchedules account.
- After logging in, click on the tab that says “Reporting”.
- Now, in the left side of the window, click on the “Staff and Store” option.
- And from the list of options under “Staff and Store”, click on “New Employee Welcome Sheet” option.
- Now you will be provided with a list of active employees. From the list, pick the employee to whom you wish to send the Welcome Sheet.
- Welcome Sheets can be generated in two languages: Spanish or English.
- After selecting the employee, you can then click on the “Generate Report” button on top of the screen to view the report on screen and verify the details.
- You can then go ahead and click on the “Print Report” button to get a printed copy of the Welcome Sheet and then hand it over to your employee.
- Instead of creating a Welcome Sheet for individual employees, you can also create Welcome Sheet for all your employees at once.
How to Setup HotSchedules Account as an Employee?
Below is how you can setup the HotSchedules account as an employee after receiving the Welcome Sheet.
- To begin with, load the HotSchedules log in page on your web browser by clicking here.
- Now, enter the temporary username and password which will be available in the Welcome Sheet provided to you by your employer.
- After entering the username and password, click on the “Log In” button to complete the HotSchedules login to your account.
- After logging in, you will be first navigated to the setup page. In the setup page, you will be asked to enter a new username and password to remove the old username and password provided to you by your employer in the Welcome Sheet.
- After entering your new HotSchedules login credentials, you will then be asked to provide 3 security questions along with answers to authenticate you in case you forgot your HotSchedules login username or password in the future.
- Finally, you can opt to receive HotSchedules alerts either via text or email if you want.
- And now you are done with setting up your HotSchedules account.
Hope this article on HotSchedules review and HotSchedules login was helpful and easy to understand.
If you wish to clarify any of your doubts related to the HotSchedules platform, do leave a comment below raising your question and we will surely respond to you with the best possible answer.